Thank you for your purchase!
Big Bear would like to sincerely THANK YOU for your purchase! Big Bear say please read this page carefully.
Please check your email for instruction on how to access your purchased product. If you used PayPal to make your purchase, the information will be send to your PayPal email address. If you use a credit card to make your purchase, the email is sent to the email that you used to place the order.
Please check your spam box if you did not receive the email but if you still can't find the email in your spam box then it is very likely that your email provider has blocked our email. In the event that your email provider has blocked our emails, please contact us through our online helpdesk.
Please note that we have received a lot of same questions surrounding this topic, the access instruction is sent to your email, so you must check your email for instruction on how to access your purchase. You will not find the access information anywhere else apart from the access email we sent you after payment is completed. If you did not receive email and you have already checked your spam box for it, then please open a support ticket and we will respond to you asap.
If you require any support, please feel free to contact us.